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Autoresponders are the most hardworking partners any business could ever have. They work day and night to ensure your customer’s needs are attended to effectively. They don’t ever tire of taking up the challenge even when you least expect a client to get in touch with you. Auto-responses will always be at work, whether you […]

When it comes to emailing and getting it right, the ‘Don’t sweat the small stuff’ saying doesn’t apply. Every word in the email should make you sweat, especially if you just hit the send button and realized you made a mistake. Emails make powerful marketing tools if used well. They can also damage a business’s […]

Communication is a key element in running a successful business. To build an outstanding brand, keeping in touch with your customers is something you can’t afford to ignore. With so many businesses already using Artificial Intelligence to keep in touch with the clients, not taking this into account could mean losing business to your competitors. […]

Emails are a crucial part of any business; getting them wrong could damage a business’s reputation, which could mean losing customers for mistakes you could have avoided. This site has compiled an excellent guide on bringing out your A-game when writing to your existing as well as potential customers. From their research, any business owner […]

If you are in the service industry or marketing business, you must be aware of the advantages that come with automated responses. You might not have the time to respond to each and every email sent to you, yet, every customer’s message deserves attention since your business depends on them to grow. That’s why canned […]

The world has evolved, people value efficiency and convenience. If your business is to pass the efficiency test, one of the things it must get right is ensuring customers get feedback as and when they need it. Companies have gone down simply because of not having an inefficient customer service. Since it is not always […]